Bank branches often have unique equipment and systems that require specialized maintenance. Confirm that the maintenance company has the knowledge and expertise to handle these systems, such as security systems, ATM machines, vaults, cash handling equipment, and backup power systems.
Preventive Maintenance: Banks rely on uninterrupted operation, so preventive maintenance is crucial to minimize downtime. Inquire about the maintenance company's approach to preventive maintenance and their ability to schedule regular inspections, maintenance tasks, and equipment servicing to ensure optimal performance.
Emergency Response: Bank branches may encounter emergency situations such as power outages, plumbing leaks, or security breaches. Verify that the maintenance company offers 24/7 emergency response services and has a swift and efficient process to address urgent maintenance issues.